Your Questions Answered

Explore our FAQs to find solutions tailored for homeowners, agents, and landlords like you.

FAQs

Find answers to common questions about managing services and maintenance for your home.

What is service management?

Service management involves coordinating and overseeing maintenance tasks and tenant requests. It ensures that all service needs are met promptly and efficiently. This helps maintain the property's value and tenant satisfaction.

How do I request maintenance?

Maintenance requests can be submitted through our online portal or by contacting our support team. Simply provide details about the issue, and we’ll take care of the rest. Quick responses ensure minimal disruption to your living experience.

What are common issues?

Common issues include plumbing leaks, electrical problems, and appliance malfunctions. Regular maintenance checks can help identify these issues early. Addressing them promptly prevents further complications.

Who handles emergencies?

Emergency situations are handled by our dedicated 24/7 support team. They are trained to respond quickly to urgent maintenance needs. Your safety and comfort are our top priorities.

Can I schedule repairs?

Yes, repairs can be scheduled at your convenience. Simply use our online portal to select a suitable time. Our team will confirm the appointment and ensure timely service.

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FAQs

Discover how HAUSLY empowers real estate agents to streamline their business operations effectively.

How does HAUSLY help?

HAUSLY simplifies property management by providing tools that enhance communication with tenants. Our platform allows agents to efficiently manage service requests and maintenance issues. This leads to happier tenants and a more organized workflow for agents.

What services are offered?

HAUSLY offers a range of services including maintenance coordination, tenant communication, and service tracking. These features are designed to reduce the workload of real estate agents. With HAUSLY, you can focus more on building relationships and less on administrative tasks.

Is it user-friendly?

Absolutely! HAUSLY is designed with user experience in mind, ensuring that both agents and tenants can navigate the platform easily. Our intuitive interface requires minimal training, allowing you to get started right away. Enjoy seamless management without the steep learning curve.

How do I sign up?

Signing up for HAUSLY is quick and straightforward. Simply visit our website and fill out the registration form. Once you’re registered, you can start managing your properties effortlessly.

What if I need help?

Our dedicated support team is here to assist you with any questions or issues. You can reach out via our contact page for prompt assistance. We’re committed to ensuring your experience with HAUSLY is smooth and successful.

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FAQs

Find answers to common questions about tenant management and maintenance requests.

How to handle repairs?

For urgent repairs, contact a licensed professional immediately. For non-urgent issues, communicate with your tenants to schedule a convenient time. Always document the repair requests for future reference.

What is tenant screening?

Tenant screening is the process of evaluating potential renters. It typically includes background checks, credit history, and rental history. This helps ensure you select reliable tenants.

How to increase rent?

To increase rent, review local laws and lease agreements. Notify tenants in advance and provide a valid reason for the increase. Consider market trends to set a fair rate.

What if tenants complain?

Address tenant complaints promptly and professionally. Listen to their concerns and work towards a resolution. Keeping open communication can help maintain a positive landlord-tenant relationship.

How to evict tenants?

Eviction should follow legal procedures specific to your area. Provide proper notice and documentation of lease violations. Consult a legal professional to ensure compliance with local laws.

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